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Hair Care

FAQ:
Q1:About Quantity for one head:
For average head size, here is my suggestion:
12"-14": 2 bundles
16"-22": 3 bundles 
24"-28": 3 bundles or more
Q2:About Combing:
1. Use a smooth-edged wide-toothed comb
2. Avoid brushing the hair when it's wet always
3. When detangling your hair, start with the bottom of the extension and work your way up to reduce pulling at the hair
 Q3:About Washing:
1. Wash the hair every week
2. Use a mild Shampoo, Rinse and leave to dry
3. Dont blows the root of hairs too near with the hair drier
4. Dont grasping the root of hair overexert when washing
5. At least once a week go through the rows of your braid base and gently apply moisturizing hair and scalp cream or argan oil (eg, Mizani cream, nCoconut oil, Shea butter, lotion)
 Q4:About Color:
Better not to perm or color or bleach at home by yourself only if you are a professional hair dresser.
Q5:Why are my hair extensions getting tangled?
Your Hair Extensions is tangling due to dryness, oil & dirt build-up, salt water, chlorine and not combing (wide tooth comb) out your hair daily.
Make sure to wash & condition your hair at least once a week, twice a week is better. 
Use hydrating drops or consult your stylist for more help.
Q6: How long does it last?
This hair can last for a very long time depending on how you maintain it. 
Treat it like your own hair and take very good care of it for it to last longer. If you buy 100% virgin hair and take good care of the hair, it can last for over one year.
Q7: How to tell human hair with synthetic hair?
Human hair has natural protein . It is easy to tell by burning and smell : human hair will be ash , which will go away after pinching. human hair will smell foul . When burning , the human hair will show white smoke. While synthetic hair will be a sticky ball after burning and will show black smoke. Moreover, human hair may have very few gray hair and split ends. It is normal and not a quality problem.
Q8: Can they be straightened, curled?
Yes, you could use hair straightened or hair curler to style it. However, don't do it too frequently, or the heat will make the hair easily get dry and tangled.
Q9: Can I wash & blow-dry the hair extension?
A: Yes. You can wash them as you would with your own shampoo and conditioner. The extensions can be blow-dried on low setting, but it is not recommended to do it too often.
It is best to let your hair extensions dry naturally after washing them.
Q10: Refund policy:
Please contact us within 48 hours upon your receipt of items if they’re not the same as described. A full refund will be given if items are returned in their original condition. The damaged or missing components are not refundable
Q11: If I order today, how long it takes for the shipment?
Within 24 hours. Take USA for example, it takes roughly 1-2 days after payment.
Q12. What's your MOQ?
Our minimum order quanity is 1 piece. We accept small orders and sample orders for cuostomers to test our service and quality. 

Q13. How is the length of the hair measured?
Straight hair is measured in its natural state, but our wavy and curly hair is measured when stretched out.

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